Privacy Policy

Last updated: January 31, 2026

WOW Store (“WOW Store,” “we,” “us,” or “our”) operates retail locations in California and the website www.wowstorela.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, contact us, or interact with our business.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

Name
Email address
Phone number
Any information you submit through contact forms, email sign-ups, or SMS promotions

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the Site
Referring website or search engine

This information is collected using cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use your information to:

Provide store information, hours, and directions
Respond to inquiries and customer requests
Send updates, promotions, or weekly deals (only if you opt in)
Improve our website and customer experience
Comply with legal obligations

We do not sell your personal information.

3. Text Messages & Email Communications

If you choose to sign up for emails or SMS messages:

You may receive store updates, promotions, or announcements
Message and data rates may apply
You can unsubscribe at any time by following the instructions in the message or contacting us

We only send marketing communications with your consent.

4. Cookies & Analytics

WOW Store uses cookies and third-party analytics services (such as Google Analytics) to understand how visitors use our Site.

Cookies help us:

Analyze website traffic
Improve performance and usability

You can disable cookies through your browser settings, though some site features may not function properly.

5. Sharing of Information

We may share information only in the following circumstances:

With service providers who help operate our website or communications (e.g., email or analytics services)
If required by law or legal process
To protect the rights, safety, or property of WOW Store or others

We do not sell or rent personal information to third parties.

6. Data Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

WOW Store does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will remove it.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Request information about the personal data we collect
Request deletion of your personal data
Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

WOW Store
Website: https://www.wowstorela.com

San Fernando Location
1035 N Maclay Ave
San Fernando, CA 91340

Los Angeles Location
4892 Huntington Dr S
Los Angeles, CA 90032